Privacy Policy

Last updated: September 12, 2026

FlightPlanner ("FlightPlanner," "we," "us," or "our") operates the website flightplanner.online (the "Site") and our phone-based travel assistance line. This Privacy Policy explains how we collect, use, share, and protect information when you visit the Site or call our phone number. By using the Site or calling us, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Information you provide by phone: When you call our number, an agent may collect details necessary to assist you, such as your name, contact number, travel dates, destinations, and preferences. We do not collect full payment card details through the Site itself.
• Automatically collected information: Like most websites, our Site may automatically log certain technical information when you visit, including your IP address, browser type, device type, pages viewed, referring URL, and the date/time of your visit.
• Cookies and similar technologies: We may use cookies, pixels, and similar technologies (including through Google Ads and Google Analytics, where enabled) to understand how visitors use the Site and to measure the effectiveness of our advertising, including tracking when a visitor taps a "Call Now" button.
• Call data: Calls to our phone number may be recorded or monitored for quality assurance and training purposes, where permitted by law. You will be notified of this at the start of the call where required.

2. How We Use Information

We use the information we collect to:

• Provide phone-based flight booking, change, and cancellation assistance
• Operate, maintain, and improve the Site and our phone service
• Measure and improve the performance of our advertising campaigns, including Google Ads call-tracking and conversion measurement
• Respond to inquiries sent through our Contact Us page or support email
• Comply with legal obligations and enforce our Terms & Conditions

3. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Site, our phone systems, and analytics/advertising tools (for example, Google Ads and Google Analytics), under confidentiality obligations
• Airlines or third-party booking systems only as necessary to complete a request you've asked us to assist with
• Legal or regulatory authorities when required by law, subpoena, or to protect our rights, users, or the public

4. Advertising and Analytics (Google Ads)

This Site may use Google Ads and Google Analytics to measure ad performance, including call conversion tracking when a visitor clicks or taps a phone number on this Site. These tools may use cookies and similar technologies to collect information about your visit. You can learn more about how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites, and you can opt out of personalized advertising through Google Ads Settings.

5. Your Privacy Choices (U.S. Residents)

Depending on your state of residence, you may have rights regarding your personal information, such as the right to request access to, correction of, or deletion of certain information we hold about you, and the right to opt out of certain data sharing. To exercise any of these rights, contact us using the details on our Contact Us page. We will respond in accordance with applicable law.

6. Do Not Track

Some browsers offer a "Do Not Track" signal. Because there is no common industry standard for how to respond to these signals, our Site does not currently respond differently based on a detected Do Not Track signal.

7. Children's Privacy

Our Site and phone service are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

8. Data Security

We use reasonable administrative and technical safeguards to help protect information we collect. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of the Site or our phone service after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us at support@flightplanner.online or call 1-844-213-2780.